Privacy Policy

Overview

This Privacy Policy explains how Prima Global Inc (“Prima,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, send a business inquiry, request a catalog or quotation, or communicate with us about a potential or existing business relationship.

Information We Collect

We may collect information you provide directly, including your name, work email, company, country or market, inquiry type, phone number, WhatsApp number, product SKU or category, estimated quantity, target price, project details, consent record, and the contents of your communications.

We may also collect limited technical information, such as IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, and security or diagnostic logs. The information actually collected depends on the tools enabled by Prima.

How We Use Information

We may use information to respond to inquiries; provide catalogs, quotations, meetings, sourcing reviews, and order support; evaluate and manage business relationships; coordinate with relevant production, inspection, logistics, technology, and professional-service providers; operate, secure, troubleshoot, and improve the website; maintain records; prevent fraud or misuse; and meet legal obligations.

How We Share Information

We may share information with providers that support website hosting, form transmission, email, analytics, security, and professional advice. When needed to evaluate or execute a request, we may also share relevant product and order information with our partner factories, inspection providers, logistics providers, laboratories, or other parties involved in the business process. We may disclose information when required by law, to protect rights or safety, or in connection with a corporate transaction.

We do not sell personal information for money.

Form and Website Providers

Inquiry forms are currently planned to use Web3Forms to transmit submissions to Prima’s designated email account. Website hosting and aggregate analytics are currently planned through Cloudflare. Actual providers, purposes, locations, retention, and links to provider privacy information: TBC.

Cookies and Analytics

The website may use cookies or similar technologies for essential functions, security, preferences, or measurement. If non-essential analytics, advertising, or chat tools are enabled, the cookie notice and consent controls should identify those tools and available choices. Current tools: TBC.

Data Retention and Security

We retain information for as long as reasonably necessary for inquiry follow-up, business records, disputes, security, and legal obligations. Retention may vary by record type and relationship. We use administrative, technical, and organizational safeguards designed to protect information, but no transmission or storage method is completely secure.

International Processing

Prima, its providers, and parties involved in a sourcing request may process information in countries other than the country where you are located. Those countries may have different data-protection laws. Where required, Prima will use an appropriate legal basis or transfer mechanism.

Your Choices and Rights

You may choose not to provide optional information, although this may limit our ability to evaluate a request. Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction, deletion, restriction, or information about certain disclosures. We may need to verify your identity before completing a request.

Privacy requests: TBC. We will process verified requests within the period required by applicable law.

Third-Party Links

The website may link to third-party sites or services. Their privacy practices are governed by their own policies, not this policy.

Children’s Privacy

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through the inquiry process.

Changes to This Policy

We may update this policy to reflect changes in practices, services, or legal obligations. The effective date at the top shows when the current version took effect.

Contact Us

For privacy questions or requests, contact Prima Global Inc at TBC.

This policy is a template for review by the customer or legal counsel regarding Web3Forms, Cloudflare, cookies, email, files, data retention, and applicable state law. It is not legal advice.